Everything you need to know.
Can't find your answer? Call us on 020 4541 8924 and we will be happy to help.
Getting started
Do I need to be referred by a doctor?
No. You can book an appointment with us directly. If you are claiming on health insurance, some insurers ask for a GP referral or authorisation code first, so it is worth checking your policy.
Can I get a same-day appointment?
Same-day appointments often available. Call us on 020 4541 8924 and we will find the earliest time that suits you.
Do I need to be an athlete?
Not at all. Most of the people we see are not professional athletes. If something hurts or is stopping you doing what you love, we can help.
What happens at my first appointment?
An unhurried hour with a senior physiotherapist. We listen, assess how you move, explain what is going on and agree a clear plan, with treatment starting straight away.
Fees & insurance
How much does it cost?
A physiotherapy consultation is £155. Specialised concussion treatment is £350, and a 90-minute Hauora+ session for athletes is £250.
Do you accept health insurance?
Yes. We are accepted by most major health insurers. Please tell us when you book and we can help you with your health insurance claim.
Your treatment
What treatments do you use?
Hands-on physiotherapy, tailored exercise and strength work, plus acupuncture and spinal manipulation if required. We only use what will help your problem.
How many sessions will I need?
It depends on the problem and your goals. After your assessment we will give you a realistic estimate so you know what to expect.
What should I wear or bring?
Comfortable clothes you can move in (shorts are helpful for hip, knee and ankle problems), any scans or letters about your injury, and your insurance details if you are claiming.
Do you offer home visits?
Yes. Home visits are available across London, which can be especially helpful after surgery.
Finding us
What are your opening hours?
Monday to Saturday, 9am to 5pm. Closed Sunday. Same-day appointments often available.
Where are you?
At The Core, The Courtyard, 44 Gloucester Avenue, Primrose Hill, London NW1 8JD. We are about five minutes from Chalk Farm station and a short walk from Camden Town.